FAQs

Below are some commonly asked questions to help you with your shopping experience at HS Collectionss.

1. What type of products does HS Collectionss offer?

HS Collections offers a wide range of women’s clothing made from premium fabrics, including Dhanak, Khaddar, Lawn, Cotton, Linen, Chiffon, Organza, Silk, and blended fabrics. Our collections are suitable for all seasons and occasions.

2. Do you deliver across Pakistan?

Yes, we deliver nationwide across Pakistan through reliable courier services.

3. Do you ship to the United Kingdom?

Yes, HS Collectionss ships to the United Kingdom. International shipping charges and delivery times are calculated at checkout.

4. How long does delivery take?

  • Pakistan: 2–4 working days

  • United Kingdom: 5–7 working days
    Delivery times may vary due to courier services or customs clearance.

5. Is Cash on Delivery (COD) available?

Cash on Delivery (COD) is available for orders within Pakistan. COD is not available for UK orders.

6. Can I return or exchange my order?

  • Pakistan: Exchange is available within 3 days of delivery (conditions apply).

  • UK: Returns or exchanges are not available for international orders, except in case of damaged or incorrect items.

Please refer to our Return & Exchange Policy for full details.

7. Are sale items eligible for exchange?

No, discounted or sale items are not eligible for return or exchange.

8. How can I track my order?

Once your order is dispatched, tracking details will be shared via email or message (where applicable).

9. Will the product color be exactly the same as shown?

We make every effort to display accurate colors; however, slight variations may occur due to lighting, fabric texture, and screen settings.

10. How do I choose the right size?

Please refer to our Size Guide available on the product page or in the footer. If you need assistance, feel free to contact us before placing your order.

11. What payment methods do you accept?

We accept secure online payments via available payment gateways. Payment options may vary based on your location.

12. How can I contact HS Collectionss?

You can contact us through:

13. Are my personal details secure?

Yes. HS Collectionss takes customer privacy seriously. Your personal information is protected in accordance with our Privacy Policy.

14. Can I cancel my order?

Order cancellation requests can be made before dispatch. Once the order has been shipped, cancellation is not possible.

Still Need Help?

If your question is not listed here, please feel free to contact our customer support team. We’re always happy to help.